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User Support Operator (Thessaloniki)
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Software Vendor & Information Technology
Nov 23
Posted date
Nov 23
Mid levelMinimum level
Mid level
ITJob category

A day in the life of a User Support Operator

As a User Support Operator, you will be a part of the IT Front Desk Support team in Thessaloniki, Greece.

Your main duties will be to:

  • Setup, configure and troubleshoot Windows laptops
  • Install and configure common productivity applications such as MS Office 365
  • Troubleshoot user-side hardware and software issues
  • Install and administer videoconference equipment
  • Assist in office moves (IT asset transfers)
  • Configure and maintain user accounts through the provisioning process
  • Maintain the respective asset registry

By joining Netcompany - Intrasoft, a leading IT company, you will be part of a hub of 1.700+ tech enthusiasts in Greece. You will work using cutting-edge technologies that contribute to the design and delivery of solutions and products for challenging, large-scale IT projects, that affect the lives of millions of citizens around the globe.


If you have

  • Degree in Information Technology or relative faculty
  • Experience in a similar environment
  • Expert knowledge of Windows 10
  • Experience with laptop hardware
  • Experience in providing support for MS Office Applications
  • Experience working with IOS and Android devices
  • Experience with MAC OS and MAC hardware
  • Solid understanding of Windows Active Directory principles
  • Solid understanding of basic networking principles (DNS, DHCP, LDAP)
  • Knowledge of Operating Systems imaging solutions
  • Excellent command of the English language (written and oral)
  • Strong analytical and problem-solving skills
  • Good communicational skills
  • Ability to work effectively as part of a team
  • Ability to work in an international/multicultural environment

…then this position is suitable for you!

This position comes with

  • Competitive compensation packages
  • Continuous learning (with the most modern methods - unlimited access to Udemy for Business), and fast career growth
  • Interesting and challenging tasks within large-scale projects
  • An international dynamic within a fast-paced working environment
  • The opportunity to work in a diverse environment with talented colleagues
Related tags
User Support Operator (Thessaloniki)
Nov 23
Mid level
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