<p>We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values, our Environmental, Social, and Governance ("ESG"), and how we support gender diversity, including through a leadership program that empowers the women of TTEC.</p>

<h2>The heartbeat of our culture</h2>
<ul>
<li>We put our people first.</li>
<li>We live by our values.</li>
<li>We believe in diversity and support for our veterans, actively promoting equal opportunities for all.</li>
<li>We only want to be associated with people who share our values.</li>
<li>We care about and are involved in our communities, and we give every employee the opportunity to have an impact on the communities that we serve around the globe.</li>
<li>We work hard, we play hard, we believe in what we do, and we are passionate about doing it.</li>
</ul>

Culture

TTEC

You’ll evaluate and analyze customer interactions to improve customer experience and CSAT. Your active listening skills will help make sure proper information is being given to customers while you analyze patterns to help guide performance training.

Dutch - Quality Assurance Specialist

You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.

Dutch - Team Lead, Service Delivery

French - Team Lead, Service Delivery

Croatian - Team Lead, Service Delivery

As an associate for our German-English Travel Customer Service team working in support of Booking.com, you’ll be a part of creating and delivering amazing customer experiences while you also experience our award-winning company culture.

German - Customer Service in support of Booking.com

As an associate for our Romanian-English Travel Customer Service team working on-site in support of Booking.com, you’ll be a part of creating and delivering amazing customer experiences while you also experience our award-winning company culture.

Romanian-English - Travel Customer Service in support of Booking.com

As an associate for our English-Greek Travel Customer Service team working on-site in support of Booking.com, you’ll be a part of creating and delivering amazing customer experiences while you also experience our award-winning company culture.

English-Greek - Travel Customer Service in support of Booking.com

As an associate for our Dutch-English Travel Customer Service team working in support of Booking.com, you’ll be a part of creating and delivering amazing customer experiences while you also experience our award-winning company culture.

Dutch - Customer Service in support of Booking.com

As an associate for our Croatian-English Travel Customer Service team working in support of Booking.com, you’ll be a part of creating and delivering amazing customer experiences while you also experience our award-winning company culture.