At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job Summary
The Port Representatives ensure a smooth Arrival and Departure process. Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints.
Key Duties and Responsibilities
- Arrange an assist in the coordination of the Arrival and Departure of our guest via Helicopter, Boat or Vehicles.
- Ensure all amenities are set according to standards or personalized when applicable.
- Organize last-minute transfer based on guest requests and needs.
- Keep an excellent level of communication with all departments of the resort.
- Maintain a positive and collaborative atmosphere.
Skills, Experience & Educational Requirements
- English Level: Fluent
- Education Level: Bachelor in Hotel Management or Technical or General Administration High School completed, desirable
- Experience in the tourism sector at least 2 years.
- Excellent verbal and written communication
- Detailed and Service oriented
- Intermediate/Advanced computer skills
- General knowledge of MS Office
- Multitasker and capable of working under pressure
- Outstanding communication and interpersonal skills
- Excellent organizational skills
- Team player oriented
- Reliable and result driven
This position is for the summer season of 2025.