We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " IP Network & Security Operations Engineer” to be part of our “IP Network & Security Operations team”

You have a challenging mission for:

Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.

What will you do:

• Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.
• Participate in audits, Proof of Concept (PoC) trials, and testing procedures.
• Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.
• Analyze and escalate customer complaints where necessary.
• Develop and maintain documentation for operational and maintenance processes.
• Coordinate with vendors to resolve trouble reports within agreed SLAs.
• Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.

It would be great if you have:

• Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field
• 3+ years of experience in a similar role, preferably in the telecommunications sector.
• Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.
• Experience in Linux, scripting languages, Python and Ansible
• Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).
• Experience in Fortinet firewalls. Cisco ACI.
• To be able to act as a team player, to work collaboratively, providing technical support.

What will you get:

• Wellness programs to keep yourself fit.
• Mobile voice and data to talk.
• Discounts on Nova Fixed / Mobile / TV for you, friends, family.
• Flexy work from home to balance your life.
• Private Insurance program to check up on your health.