The main responsibilities of the position include: 

• Deal with clients’ inquiries via live chat, email and telephone 

• Perform personal clientele analysis and take actions as required 

• Handle client inquiries appropriately and ensure that high level service is provided 

• Promote available products and services to clients 

• Develop and maintain excellent relationships with prospective and existing clients  

• Cooperate effectively with other departments as required 

• Contribute to team effort by achieving targeted results 

Main requirements: 

• Degree in a business-related field 

• Client handling experience in the financial services sector is a definite plus 

• Fluent Spanish speaker with excellent oral and written skills in English 

• Ability to multitask and maintain a high-level of organization 

• Outstanding communication and interpersonal skills 

• Excellent computer literacy  

• Valid work permit required 

Benefit from: 

• Attractive remuneration package plus performance related reward 

• Intellectually stimulating work environment 

• Continuous personal development and international training opportunities 

The Hiring Experience: What Awaits You 

• Let’s Connect – Intro Chat with Talent Acquisition 

• Deep Dive – First Interview with Your Future Team 

• Speak Your Strength – Language Proficiency Check 

• Show Your Skills – Live Technical Session