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Assistant Store Manager #Sneaker10 Θεσσαλονίκης
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Description

Cosmos Sport, μέλος της JD Sports Fashion Plc, ιδρύθηκε το 1982 στο Ηράκλειο της Κρήτης και σήμερα αριθμεί 70 φυσικά καταστήματα σε Ελλάδα και Κύπρο, 6 εμπορικές επωνυμίες (JD SportsCosmos SportSneaker10Sports Factory,SlamdunkRundome) και 7 πρωτοπόρα ηλεκτρονικά καταστήματα. Η ομάδα μας αποτελείται από 1000+ ταλαντούχους νέους Ανθρώπους, που αγαπούν τον αθλητισμό, τη μόδα και έχουν πάθος να καινοτομούν! Όραμά μας είναι να μας αναγνωρίζουν ως την καλύτερη εμπειρία αγορών sports & athleisure σε κάθε σημείο επαφής μας με τον πελάτη. Η εταιρεία αναδείχτηκε για δύο συναπτά έτη ως “Growth Driver” της ελληνικής οικονομίας, ενώ το online κατάστημα www.cosmossport.gr έχει βραβευθεί για 7 συνεχή έτη σαν το καλύτερο e-shop αθλητικών στη χώρα στα e-volution awards. Στην Cosmos Sport μπορεί κανείς να βρει 80+ popular brands (NIKE, adidas, Puma, Under Armour, Vans etc.) καθώς και μοναδικές υπηρεσίες (sneaker customization/Sneaker ID etc.).

We are looking for a talented and passionate Assistant Store Manager for our store in Thessaloniki (Mitropoleos str.)!

Job Overview:

Assistant Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Assistant Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition, ongoing people development and growth within their community.

Responsibilities:

CUSTOMER

  • Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction
  • Foster a Client centric mindset by developing and maintaining solid Client relationships.
  • Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty

TEAM

  • Train, mentor, motivate and offer constructive feedback to the team
  • Support team members (e.g., leading by example or coaching) to ensure a great guest experience
  • Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth
  • Ensure a hazard-free, safe and healthy working environment in compliance with regulations
  • Ensure the team is always informed about product, policies and procedures
  • Attract and recruit the best talents available on the market through networking and scouting

RETAIL

  • Lead and manage all the day-to-day operational activities of the store and ensure compliance with policies and procedures
  • Monitor and control store productivity levels with an aim to achieve targeted KPIs
  • Implement personnel and resource planning strategies to optimize staff schedules
  • Work extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retention

Requirements

  • University Degree or equivalent qualification
  • 2-3 years’ experience in the retail industry (preferably fashion experience)
  • Excellent use of English language and computer skills
  • Excellent verbal, written and interpersonal skills
  • Numerical and analytical knowledge to monitor KPIs
  • Sound working knowledge of Microsoft Office
  • Leadership skills and business orientation
  • Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style
  • Customer service orientation with in-depth knowledge of basic business management processes
  • Passion for sports and fashion
  • Willingness to learn and tackle new challenges

Benefits

    • Competitive compensation package & performance bonus
    • Career development opportunities & education programs
    • Health & wellness programs to keep you active
    • One day off, part of our "parents’ day off" program
    • Generous employee discount in all our brands (Cosmos Sport, Sneaker10, Slamdunk, Sportsfactory)
    • Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras! link here

At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard tο race, religion, color, sex, national origin, age, sexual orientations, genders, or disability.

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