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Arabic-Speaking Customer Experience Officer - Limassol or Athens
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Reference Number: CCOAR1021

 

The role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

 

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieve targeted results

 

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Arabic speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

 

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Food allowance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

  

 

All applications will be treated with strict confidentiality!

 

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Arabic-Speaking Customer Experience Officer - Limassol or Athens
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