Η θέση Customer Care Advisors (German) έχει αποθηκευτεί.

Συνέχεια

Αίτηση;

Παρακαλούμε επιβεβαιώστε το email σας για να ξεκινήσει η διαδικασία της αίτησης.
Για πληροφορίες σχετικά με τον τρόπο που επεξεργαζόμαστε τα προσωπικά σας δεδομένα, διαβάστε την Πολιτική Απορρήτου.

Η θέσης εργασίας αποθηκεύτηκε με επιτυχία

Πληκτρολογήστε τη διεύθυνση ηλεκτρονικού ταχυδρομείου σας για να αποθηκεύσετε αυτήν τη θέση εργασίας

Αποθηκεύετε αυτή τη θέση εργασίας ως εξής:

GR

Ολοκλήρωση αίτησης

Σύνδεση

Ξέχασα
ή

Λογαριασμός

αποτελέσματα

Customer Care Advisors (German) από την εταιρεία Webhelp Greece

Πλήρης Απασχόληση
Athina

Περιγραφή Θέσης

The Webhelp Group specializes in global Business Process Outsourcing (BPO), in particular in customer experience, payment services, sales, digital & marketing, across a range of voice, social and digital channels. Currently active in 26 countries, the company employs more than 35,000 Webhelpers across 86 services centers. The Webhelp Group is headquarted in Paris, France. The company has grown its revenues by more than 250% in the last 4 years by investing heavily in its human capital, creating a world-class working environment and implementing extensive personal and career development programs to become a great company to work for. We are currently seeking to cover, the below position:

Customer Care Advisors (German)


A customer care advisor, will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.



Responsibilities:

  • Management of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team targets and call handling quotas
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies




Απαραίτητα Προσόντα

Requirements:

  • Proven customer support experience or experience as a client service representative
  • Native in German language and good command of English
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively


The Company offers:

  • Competitive remuneration package
  • Opportunities for international Career through WEBHELP International Mobility program
  • A challenging working environment 



Why Should you apply:

Our clients are seeking teams of bright and diverse individuals to work in a brand new contact center which offers a wide range of support to users throughout the World. Teams are fully multilingual and you will work within a truly international organization and team. Do you want to build a career within a new multinational fast growing company in Greece? Are you interested in working for an innovative, technology driven company? If you say yes to these two questions, then we are waiting your application!



Application procedure:

If you feel excited at the prospect of joining our team, you can send your curriculum vitae with a cover letter, quoting reference code, by e-mail to:recruitment_athens@gr.webhelp.com  

After the assessment of applications, we will contact the candidates who meet the profile’s requirements to arrange an interview at our premises



Non Discrimination: 

WEBHELP see diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.


Κωδικός αναφοράς

WHK-143

Όμοιες Θέσεις

Ασφαλιστικοί και Χρηματοοικονομικοί Σύμβουλοι Αθήνα Υποκατάστημα του Επίσημου Δικτύου της Εθνικής Ασφαλιστικής
ΣΤΕΛΕΧΗ ΓΡΑΦΕΙΟΥ Αθήνα ΕΤΑΙΡΙΑ ΤΡΑΠΕΖΙΚΟΥ ΟΜΙΛΟΥ
Στελέχη Τμήματος Insurance Αθήνα Μεγάλη Εταιρία Τραπεζικού Ομίλου
Recruiter - Αθήνα Αθήνα {"CompanyName"=>nil, "CompanyDetailsURL"=>nil}
Accounting Assistant Αθήνα Anonymous Company
Bar Manager Αθήνα ΚΑΝΙΚΑ

Στείλτε μου όμοιες θέσεις

Ευχαριστούμε. Θα σας στείλουμε θέσεις που ταιριάζουν με