Established Energy Company is seeking to recruit a Billing and Metering Agent.
As a member of our Billing & Metering team you will deal with a range of utility related issues like meter readings management, issuance of energy invoices and billing related reporting. The role also involves regular communication with customer 1st level support, partner agencies and network operators.
• Customer Care support. Resolve customer issues related with measurement and charges related disputes
• Meter Readings Processing both for electricity (EL) and natural gas (NG). Retrieve electricity customers’ meter measurements data and perform validations before using them for proceeding with the issuance of the bills.
• Participate in the process of the regular billing cycles (EL & NG). Ensure the smooth, correct and complete implementation of the regular billing of customers
• Prepare, control and issues billing documents (both for EL & NG).
• Management of 3rd party charges that are collected through electricity bills and need to be attributed to the respective third parties.
• Preparation of special reports and analyse
• Payables process of Daily Transactions
SKILLS / QUALIFICATIONS
• TEI/AEI Degree in electrical Engineering or Economics or in applied sciences discipline
• 2 years of relevant working experience will be considered a plus
• Excellent analytical & numerical skills
• Very good knowledge of MS office, especially excel and access.
• Basic knowledge of databases and a scripting language (Python) will be considered a plus
• Fluency in English is essential
• Strong teamwork, communication and discipline
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