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Στοιχεία αγγελίας

Σχέση απασχόλησης - Πλήρης ΑπασχόλησηΑπαιτούμενη Προϋπηρεσία - Τουλάχιστον 5 έτος/ηΚατηγορίες - Τουρισμός / Ξενοδοχεία, Υποστηρικτικοί Υπάλληλοι

Περιγραφή

First impressions are crucial – and the Front Office team will be the first to impress our guests!

Are you inspired by the opportunity to welcome visitors to Cyprus, to offer them the hospitality and genuine care our hotels are known for, and to make them feel valued and respected from the moment they step into our hotel?

If so, and if you are a person who can generate similar enthusiasm among your team, lead by example, and take pride in your work, we would be happy to welcome you on board. You will have our full support in developing your team, and you can rest assured that our guests will appreciate it, and your efforts will be rewarded.

What we expect from you:

  • To ensure high levels of operation and services are delivered by well trained and disciplined staff;
  • Supervises and manages the Front desk team and manages all day-to-day operations.
  • To ensure all front-line employees are well versed in selling techniques, including up selling and further selling of the hotel facilities;
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • To ensure that budget is maintained and provide details regarding budget fluctuations during regular management meetings.
  • Implements promotional activities to maximize revenues and profitability as per the instructions of the Rooms Division Manager
  • Optimizes revenue per available room of the hotel by managing the relationship between occupancy and average room rate.
  • Knows how to properly deal with guests complaining about our products or services


Qualifications and Experience

  • Minimum of 5 years of experience in a similar position of another 4 or 5 star hotel
  • Graduate of a Hospitality Management School
  • Good command of the English and Greek languages
  • Knows very well computer systems and commonly used software 
  • Good communication skills
  • Good organization Skills
  • Character distinguished by open-mindness, dynamic
  • Abilities to plan, organize, coordinate, supervise and manage are essential
  • EU citizen or an EU work permit holder 
 

 
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