Customer Service & Tech support in Portuguese
Hiring Solutions / • GR-Athens • 5/2/2019


Our Hiring Solutions Team on behalf of its client-companies is looking for potential candidates to cover the positions of Customer Service, Technical Support, in Portuguese language.

The Customer Service department is to provide information and customer advice and handle any inquiries that require product or service support.


  • Competitive salary
  • Opportunities for career progress
  • Production Bonus
  • Great Benefits & Discounts
  • Career Development Opportunities
  • Induction Program
  • Work in shifts

Main Responsibilities
  • Receive customers questions, complaints, and comments
  • Treat customers with respect and do whatever he can, within company policies, to make sure customers are satisfied with their purchases
  • Respond to customer needs via email or phone quickly and efficiently
  • Communicate internally with other departments, following pending issues related to customer's requests
  • Provide outbound services via email and phone
  • Always be updated with company's product, promos, policy and changes as required
  • Update customers database
  • Collaborating with team/shift leader & colleagues

  • Native speakers of Portuguese language
  • Fluent English speakers, and Greek speakers preferably
  • Experience using of Microsoft Office products
  • Good understanding of computer systems, mobile devices
  • Possession of excellent interpersonal skills, including working with staff to explain and resolve difficult technical situations
  • Ability to work under pressure and recognize the importance of teamwork in the support environment.



Employment Type: Πλήρης Απασχόληση
Job Type: Πλήρης Απασχόληση
Education: Αδιάφορο
Experience: Κανένα
Manages Others: Αδιάφορο
Required Travel: Αδιάφορο
Job ID: 522/351
«Θα ήθελα να σας ευχαριστήσω στο για την άμεση ανταπόκρισή σας ώστε να βρεθεί μια καινούργια θέση εργασίας για μένα. Ιδιαίτερα ευχαριστώ θερμά τη Δήμητρα η οποία μετά από την αποστολή του βιογραφικού μου ενδιαφέρθηκε αμέσως και με επαγγελματισμό. Επικοινώνησε κατευθείαν μαζί μου με μία ιδιαίτερα ικανοποιητική πρόταση στον εργασιακό χώρο η οποία κατέληξε θετικά για μένα. Ευχαριστώ πολύ!»
Φωτεινή Σαπουνάκη

Hiring Solutions, the leading website for recruiting in the Greek job market, has an amazing inhouse team of young as well as experienced recruiters. Their job is your job. They are committed daily in sourcing the ideal candidates for hundreds of clients we service in the IT, Professional and Customer Experience sector. Once you apply for one of the jobs posted by Hiring Solutions our recruiters will do their absolute best to track you and with top-of-the-notch candidate experience empower you in the best way possible to get the job you want if you meet the requirements.


As a proud member of the CareerBuilder organization, we empower employment through every product, service or initiative we produce and support. With more than 20 years of experience in the Greek job market, an extensive network of partners, continuous candidate surveys and the vast majority of companies operating in Greece being our clients, we have one clear mission: to match the perfect candidate with the right job.

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