Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.
The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises 99 guest rooms, including 48 pool villas, all with outdoor terraces and sea views, along with five restaurants and bars.
Mandarin Oriental, Costa Navarino is an exclusive resort hideaway in Greece, providing the best of barefoot luxury art of living.
Mandarin Oriental, Costa Navarino differentiates itself from other resorts through a flawless execution paired with offering of creative bespoke experiences tailormade for each guest. Exceptional staff will truly delight and satisfy each and every guest with our exemplary Legendary Quality Services emphasizing a sense of place mixed with our Oriental heritage.
Scope of position
The Mixologist / Bartender provides the highest level of service and professional excellence, being ever present in the operation ensuring the highest standards. Builds and maintains inter-departmental cooperation and drives the financial and reputational success of the business.
Duties and Responsibilities
- Performs kind and generous service in always treating both guests and colleagues in a respectful manner while treasuring our colleagues as much as our delightful guests.
- Attends pre-service briefings for daily updates, ensuring active and regular communication within the team and that all tasks are followed up efficiently prior to guest’s arrival.
- Ensures that the opening and closing of the bar is organised. This includes making sure that there is always adequate mise en place, setting up the bar and surrounding seating areas before the guest’s arrival and performing all duties related to the closing of the bar.
- Follows the set standards and recipes of the beverage offering.
- Has excellent knowledge of all food and beverage items served within the resort.
- Prepares and serves all beverages to guests according to required standards in an efficient and friendly manner ensuring guest satisfaction.
- Ensures that all steps throughout the sequence of service are thoroughly followed and should there be any gaps or delay, to ask for help in a timely manner, so that the guest experience is not negatively impacted.
- Understands and operates the POS system.
- Prepares and presents bills accurately.
- Handles all duties relating to ordering, requisitions and return of unusable beverages, maintaining sufficient stock levels and MEP.
- Organizes the bar and all related paperwork in an efficient manner to ensure successful monthly stock takes.
- Ensures the appropriate presentation and cleanliness of the bar.
- Attends all internal and hotel meetings required according to meetings schedule.
- Ensures service and Back of House areas are always kept clean and work is conducted according to the MOHG standards of FLHSS.
- Reports and follows up all maintenance defaults to ensure efficient and professional delivery of service.
- Performs any other reasonable duties as required by Management.
Qualifications / Experience:
- EU passport Holder is mandatory in order to work in Greece
- Two years previous bartending experience in a luxury hotel setting required
- Extensive knowledge of beverage/mixology
- Ability to work a flexible schedule consisting of am, pm, weekend and holiday shifts
- Wine and Liquor knowledge.
- Excellent communication skills both written and spoken in English and Greek.
We offer exciting benefits including and not limited to:
- Accommodation walking distance to the Resort/ transportation provided when accommodation is in Methoni.
- Medical Private Insurance for all Colleagues
- Free meals at Colleagues' Dining
- Free laundry for uniforms
- Colleague recognition and reward program
- Learning & Development Program
- Task force Opportunities across the Group of Mandarin Oriental
- Colleague Social events and Wellness programs
- Various discounts provided within the Resort and in the nearby area
- MORate: Experience any Mandarin Oriental Hotel Group in the world at a special rate
- MOComp: Complimentary room nights and a selection of additional benefits and discounts through our new MOcomp benefits program