become a DREAM MAKER

Atlantica Hotels & Resorts, the leading hotel company in Cyprus and Greece, is expanding its operations. We are looking for experienced and talented individuals to join our teams as Night Auditor for the summer season of 2024 at the Atlantica Belvedere Resort 5* in Kos island.

As a Night Auditor, you will play a critical role in ensuring our hotel's smooth and efficient operation during the overnight hours. Your responsibilities encompass a range of financial, operational, and guest service duties:

Responsibilities

• Conduct accurate and detailed audits of daily financial transactions, including room charges, adjustments, and revenue postings.
• Reconcile and balance all hotel accounts, ensuring precision and adherence to accounting standards.
• Facilitate guest check-ins and check-outs during the night shift, providing a seamless and welcoming experience.
• Collaborate with other departments to meet specific guest requests and preferences.
• Generate and distribute nightly reports to the management team, summarizing key financial and operational metrics.
• Maintain accurate and up-to-date records of all transactions and activities during the night shift.
• Proficiently navigate and utilize hotel management systems, point-of-sale systems, and related software.
• Demonstrate flexibility in handling unexpected situations and adapting to changing circumstances.
• Ensure compliance with internal audit procedures and external regulations governing the hotel industry.
• Address guest concerns or issues promptly and professionally, seeking effective resolutions.

Requirements

• Minimum of 3 years of experience in a night audit, accounting, or related role within the hospitality industry.
• Familiarity with hotel operations, financial transactions, and night shift responsibilities.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
• Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
• Knowledge of hospitality industry best practices, including customer service and guest experience.
• Proficient in English, additional languages a plus.
• Strong computer skills, including proficiency in MS Office and experience with hotel management systems.

Benefits

• Competitive salary and other benefits (as per local legislation)
• Advanced opportunities for professional growth
• Accommodation (if necessary) and board
• Participation in educational programs
• Diverse and multicultural environments
• Professional skills development