Service Desk Operator
2001-30000
Υπηρεσίες Λογισμικού και Πληροφορικής
πριν 12 μέρες
Ημ. ανάρτησηςπριν 12 μέρες
N/A
Επίπεδο εμπειρίαςN/A
Πλήρης απασχόλησηΤύπος απασχόλησης
Πλήρης απασχόλησηΆλλη κατηγορίαΚατηγορία θέσης
Άλλη κατηγορίαCompany Description
We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company's services and solutions to fulfill their business needs.
For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.
Job Description
A day in the life of a Service Desk Operator
As a Service Desk Operator, you will be a part of a vibrant team who support of mission-critical applications for the European Commission, Member States and other European countries.
Your main duties will be:
By joining Netcompany - Intrasoft, a leading IT company, you will be part of a hub of 1.700+ tech enthusiasts in Greece. You will work using cutting-edge technologies that contribute to the design and delivery of solutions and products for challenging, large-scale IT projects, that affect the lives of millions of citizens around the globe.
Qualifications
If you have
...then this position is suitable for you!
It would also be a plus if you had
This position comes with
Additional Information
We ensure equal opportunities, treatment, and consideration for all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. At Netcompany-Intrasoft we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed.
The safety and well-being of our employees remain our top priority. Please note that Netcompany-Intrasoft's recruitment process is being conducted virtually due to preventive measures against the Covid-19 pandemic.
#LI-Hybrid #LI-VT2
Our culture
Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://bit.ly/3SSbBzU
#BePartOfSomethingGreat!
*Please submit your CV in English
All applications will be treated as strictly confidential.
We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company's services and solutions to fulfill their business needs.
For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.
Job Description
A day in the life of a Service Desk Operator
As a Service Desk Operator, you will be a part of a vibrant team who support of mission-critical applications for the European Commission, Member States and other European countries.
Your main duties will be:
- Support of mission-critical applications for the European Commission, Member States and other European countries
- Communicate with European officials and national administration public sector officers, registering and assessing issues, acting as first line of support, following up and resolving them.
- Conformance with ITIL processes for Incident, Problem, Change and Release Management
- Provision of monthly, quarterly, yearly as well as ad-hoc reporting
By joining Netcompany - Intrasoft, a leading IT company, you will be part of a hub of 1.700+ tech enthusiasts in Greece. You will work using cutting-edge technologies that contribute to the design and delivery of solutions and products for challenging, large-scale IT projects, that affect the lives of millions of citizens around the globe.
Qualifications
If you have
- Degree in Information Technology or related discipline (Mathematics, Physics, etc.)
- Experience with ITIL 4 processes (Incident, Problem, Change and Release Management)
- Experience as Windows power user
- Fluency in English (verbal and written)
- Strong analytical and problem-solving skills
- Good communicational skills
...then this position is suitable for you!
It would also be a plus if you had
- Certifications related to RPA or specific RPA platforms
This position comes with
- Competitive compensation packages
- Continuous learning (with the most modern methods - unlimited access to Udemy for Business), and fast career growth
- Interesting and challenging tasks within large-scale projects
- An international dynamic within a fast-paced working environment
- The opportunity to work in a diverse environment with talented colleagues
Additional Information
We ensure equal opportunities, treatment, and consideration for all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. At Netcompany-Intrasoft we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed.
The safety and well-being of our employees remain our top priority. Please note that Netcompany-Intrasoft's recruitment process is being conducted virtually due to preventive measures against the Covid-19 pandemic.
#LI-Hybrid #LI-VT2
Our culture
Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://bit.ly/3SSbBzU
#BePartOfSomethingGreat!
*Please submit your CV in English
All applications will be treated as strictly confidential.
ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ