Key Responsibilities:

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.), check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Requirements & Skills:

• Degree in Computer Science, engineering, or relevant field
• Proven experience as IT Officer/Technician or relevant position
• Excellent diagnostic and problem-solving skills
• Excellent written and verbal communication abilities
• Strong organizational, multi-tasking and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles