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Director, Principal Engineer Web Production Engineering
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About the team:

The vision for Pfizer's Digital function is a more integrated and coordinated healthcare model that improves patient outcomes, fuels tomorrow's breakthrough therapies, and brings medicines to patients faster.


Within Pfizer Digital, the Biopharma, Patient & CDI (BPC) group builds solutions for external customers throughout the product lifecycle. We support stakeholders to engage external customers through digital solutions, whether that is patients, HCPs, payors, pharmacists, or clinical sites.


Within BPC, the Platform DevOps team are accountable for the platforms at Pfizer that allow the creation, configuration, launch, and support of all externally facing digital (web, mobile, omni-channel, & device) products, services, and experiences, servicing all external customer types at Pfizer. This includes our Web Publishing Services and Platforms known as the 'Franklin Platform Team'


The Franklin platform is used to create external websites which can be static content sites or can be technically advanced solutions to help meet our current and future needs. There are hundreds of developers creating and maintaining our websites and we are responsible to make sure they have the most secure, compliant, structured development environment to build these experiences. We need highly skilled engineers that can work independently in a fast-paced environment and deliver on the promise of the Franklin products. The Franklin team is responsible for managing up to 9 different products and platforms which makes up Pfizer's Web Publishing platforms for 95% of Pfizer's external facing websites.

Key Responsibilities:

A normal work week consists of leading one or more teams of engineers to deliver and implement technical solutions, following your design approach to meet your assigned program objectives and KPIs. You will also collaborate closely and often with your program Chief Marketing Office Lead, Digital Lead, and Product Owners, to ensure that technical decisions and their implementation align with broader strategic priorities.

You represent engineering in program and stakeholder meetings, as such you'll need to be able to think on your feet: provide consultation, identify risks based on a variety of factors, and rely on your past experiences to identify potential solutions and develop ballpark estimates. In many situations you will be working with technology that is new to Pfizer and requires you to learn quickly, be able to read and understand documentation, and architect robust and scalable solutions that align with our business objectives.

  • Serve as the top technical authority on projects, making decisions on technology choices, design approaches, solution architecture and implementation.
  • Lead and oversee the entire lifecycle excellence of engineering projects, ensuring alignment with architectural vision and adherence to best practices.
  • Responsible for maintaining good code quality by promoting and ensuring secure code hygiene.
  • Responsible for guiding the correct configuration of SaaS solutions to ensure security and compliance.
  • Build a team able to manage change. Take appropriate risks to achieve the desired results, balancing risks to stability and current norms versus the need for constant change, improvement, and simplification.
  • Facilitate the conversation between Enterprise Architects, Business Architects, Vendors and Developers, by providing technical clarity on solution(s) to build and code to write, move content from ideation into delivery to move from concept to reality.

Qualifications and education requirements

In order to fulfil the responsibilities listed above, we expect that you possess and demonstrate:

  • Extensive experience in software engineering, with a focus on leading complex projects.
  • Extensive experience production engineering roles, supporting, triaging and updating multiple platforms and products.
  • Deep technical expertise from a well-documented background as a senior-level engineer.
  • Strong problem-solving and analytical abilities, with a keen attention to detail.
  • A broad technical knowledge of digital pharmaceutical sciences platforms and best practices across both user interfaces and back-end systems, as a "jack of all trades".
  • Proven technical leadership skills, mentorship, with the ability to motivate and inspire team members and fellow engineers towards achieving common goals.
  • Exceptional interpersonal skills, with the ability to communicate effectively in a matrix environment with geographically distributed resources, and establish strong partnerships with senior non-technical stakeholders, with a talent to explain complex topics simply.
  • Ability to influence and work with cross-functional teams to deliver complex projects in accordance with broader strategies.
  • Deep understanding of software development methodologies and best practices for implementing principles of privacy & security 'by design'.
  • Understanding of the implications, regulations, and best practices of data handling in the pharmaceutical industry.
  • Understanding of the DevSecOps best practices that should be in place, driving an "Everything as Code instead of paperwork" mentality.
  • Familiarity with the multiple policies, standards, systems, and organizations within the pharmaceutical industry, to minimize risk of challenges or duplication in implementation.

Qualifications & Education Requirements

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Minimum of 10 years' experience with increasing responsibility delivering digital solutions, products, and services.
  • Professional certifications in engineering leadership are a plus.
  • Demonstrable experience operating in a DevOps environment.
  • Proven capability handling large scale, enterprise software delivery in a global 24/7 environment

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To apply please visit our website www.pfizercareers.com and search job Director, Principal Engineer Web Production Engineering id 4909240

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