For our client, a leading company in BPO and contact center solutions, we are currently looking for a Remote Customer Experience Associate with Dutch

Responsibilities:

• Provide customer service via telephone and email for the voucher services offered by the company;
• Provide information about the legal conditions of voucher usage;
• Navigate the customers with inquiries about the website and its usages (registering, logging in, data change);
• Resolve issues around voucher orders and payments.

What the company offers

• Remote work from any place in Greece;
• Competitive remuneration package;
• Remote work monthly bonus;
• Food vouchers;
• Performance based bonus;
• 14^th salary;
• Standard working hours Mon-Fri.

Requirements: 

• Excellent level of the Dutch language (C1-C2); 
• Communication-level English (B1-B2);
• Similar experience working in customer care will be an advantage.