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Σχέση απασχόλησης - Πλήρης ΑπασχόλησηΑπαιτούμενη Προϋπηρεσία - ΑδιάφοροΚατηγορίες - Άλλη

Περιγραφή

Danish speaking advisors-Teleperformance Greece, Athens

The primary role as a Danish speaking advisor would be to interact and communicate via email, via chatting and phone, with clients using an efficient and professional manner in both Danish and English. The ideal applicant will be capable to provide services information and resolve any emerging problems that our clients might face with accuracy and empathy. The target is to ensure excellent service standards and maintain high customer satisfaction.

Client Service Delivery

  • Receive Inbound calls, E mails and Chats from consumers requiring product support in both Danish and English.
  • Maintain, analyze, troubleshoot and attempt repair of all products.
  • Manage large amounts of inbound calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Be adapted with system information, changes and updates.
  • Follow communication procedures, guidelines and policies.
  • Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Role Qualifications

  • A great chance to enrich your CV, gain experience within international and supporting environment while at the same time we provide you with a relocation package and visa provisioning service
    • Exceptional salary
    • Monthly performance bonus
    • Joining bonus
    • Health insurance coverage plus pension benefits
    • Greek Holidays + Sundays+ Overtime are always extra paid
    • Three extra bonuses per year (Christmas, Easter, Holidays)
    • Relocation package

Company’s offers

  • Competitive salary + monthly performance bonus + extra over time paid
  • International working environment
  • Health care insurance & in-house doctor
  • Career Development Opportunities
  • Relocation package
  • Ongoing paid training using the latest technology
  • Free Greek courses
  • Various internal activities
  • Welcome event
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Special Discounts & Offers for all employees

Teleperformance Greece-Athens

The very first company to present Contact Center outsourcing provision in Greece and generally the largest in the South-East Europe.  Teleperformance Group is the worldwide leader in multichannel customer experience and Teleperformance Greece is one of the proudest members of it. With more than 4.200 current employees and facilities with the highest level of standards, close to center of Athens, our company provides outstanding services to thousands of clients around the world making their lives better and our partners more and more delighted for our cooperation.

Learn more about us & join the TP Family

https://www.teleperformance.com/en-us/greece/about-us

https://www.youtube.com/watch?v=ig48npam8aM&t=10s

https://www.facebook.com/TeleperformanceGreeceOfficial/?fref=ts

https://www.youtube.com/watch?v=LxnhjaO_TCM

https://www.youtube.com/watch?v=J0T8oN2E3hU

https://www.youtube.com/watch?v=yAMJsWmzuv8&t=7s

You may send your CV via mail at [Για να στείλετε τo βιογραφικό σας κάντε κλικ εδώ] or

Upload it directly in our database teleperformanceforms.applymycv.gr/mainsite/index.html