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Σχέση απασχόλησης - Πλήρης ΑπασχόλησηΕλάχιστη Απαιτούμενη Εκπαίδευση - ΑΕΙΑπαιτούμενη Προϋπηρεσία - ΑδιάφοροΚατηγορίες - Εξυπηρέτηση Πελατών

Περιγραφή

You will join the Customer Service department of Peoplecert, based in Athens, Greece, which supports a global network of partner organizations and professionals, 24/7/365 in 12 different languages. The department's main goal is to provide information and customer advice as well as handle any inquiries that require product or service support.

The Multilingual Customer Service Agent is responsible for resolving customers' technical or product enquiries by handling inbound and outbound international calls. The service is provided through chat, phone or e-mails.


Requirements

  • Excellent command of the English language (C2 level). Bilingual in English/Greek is preferred
  • Additional second language required, preferably but not limited to Spanish, French, Polish, Dutch, Japanese and Chinese, Indian (native or C2 level certification)
  • Availability to work on shifts on a rotating basis
  • A quick learner and able to multitask
  • Commitment to the job on a long-term basis
  • Strong interpersonal and communication skills, strong customer service attitude
  • IT Skills, ECDL Core/Expert certification will be considered an asset.

PEOPLECERT regrets that due to the large volume of applications received, you will only be contacted if your qualifications and professional experience match the position requirements. All applications will be treated with strict confidentiality.

If you are looking for an international, challenging and motivating environment looking to enhance your career further we would like to hear from you!


Benefits

 

 
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