Customer Care Advisor_Czech Speakers_Relocation Support







Job Description

Base pay: Δ/Υ
Other pay: Δ/Υ
Employee type: Πλήρης Απασχόληση
Job sector: Τηλεπικοινωνίες
Πληροφορική
Εξυπηρέτηση Πελατών


Customer Care Advisor_Czech Speakers_Relocation Support


We are a team of 190,000 passionate people working in 311 sites providing outstanding customer experience from 65 countries in 75 different languages. Teleperformance is the worldwide leader in multichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.

The reason for our success is that we are a people company working for people: people interacting with people, helping them solve problems, making their lives easier. That’s the essence of our daily work.

If you want to be the best you must learn from the Best!

Are you looking for new opportunities abroad?


Duties and Responsibilities 

Call Center Customer Service Representatives must perform various tasks to ensure the successful daily operations.


  • Interact effectively  with customers via phone, chatting & emails
  • Face customer’s complaints and issues
  • Investigate errors and problems
  • Explain Products and Services

 

Requirements


  • Fluency in both Czech and English
  • Proper phone etiquette
  • Ability to speak and write clearly and accurately
  • Advanced Tech Skills
  • Knowledge of customer service principles and practices
  • Effective listening skills
  • Willingness to co-operate with others and work to the greater good
  • Multi-tasking capabilities

 

Our offer

Competitive salary for the Greek market

International modern working environment

Career development opportunities

Extra Payment for Overtime, Sundays and Greek Holidays (75 %)

Extra Payment for night shifts (25%)

Monthly performance Bonus

Employee referral Bonus

Great relocation package: Airplane Tickets/ Transportation from Airport/

2 Weeks Free Accommodation

Special Discounts & Offers for all employees
Paid training using the latest technology

2 Extra salaries per year ( Christmas / Easter- Summer)
On-site canteen & Casual dress code
In-House doctor and examination center & Free Greek courses
Employee Relations team to help new hires integrate in the Greek lifestyle and culture

 

You may send your CV via mail at “[Πατήστε εδώ για να στείλετε με Email το βιογραφικό σας]" or upload it directly in our database “https://careers.teleperformance.gr/en-US/search"

For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts

Learn more about Teleperformance Greece:

https://careers.teleperformance.gr/

https://www.facebook.com/TeleperformanceGreece/  

https://www.youtube.com/watch?v=0N4xIPo4Ewo





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